Media contacts

If you are not a journalist and you are seeking information about your passport application, please contact the Call Centre at 1-800-567-6868, or consult Passport Canada’s Web page Contact Us.

Important Notice

Effective July 2, 2013, primary responsibility for Passport Canada moved to Citizenship and Immigration Canada (CIC), and passport public services to Service Canada.

For media inquiries about passport program policies, please contact CIC at 613-952-1650 or

For media inquiries about passport services, please contact Service Canada at 819-994-5559 or consult Service Canada.